Return Policy, Shipping & Handling E-Commerce

ALL SALES ARE FINAL - EXCHANGES FOR NEW & UNUSED MERCHANDISE ONLY - ORIGINAL RECEIPT REQUIRED - NO CASH BACK. EVEN EXCHANGE ONLY (OR MAY EXCHANGE FOR GREATER VALUE AND PAY DIFFERENCE IN PRICE AND TAXES). 

EXCHANGES ARE WITHIN 30 DAYS FROM THE DATE OF PURCHASE ONLY, THEREAFTER NO RETURNS/EXCHANGES ARE ACCEPTED. 

EMAIL ME FOR PRE-AUTHORIZATION OF RETURN FOR EXCHANGE IS REQUIRED FOR ONLINE PURCHASES. RETURNS WITHOUT PRE-AUTHORIZATION FORFEIT THE RIGHT TO EXCHANGE. YOU ARE RESPONSIBLE TO PAY THE POSTAGE FOR BOTH RETURN AND EXCHANGE MAILED.

Shipping and handling are non-refundable. Shipping & handling costs for exchanges or replacements are at the cost of the buyer. Shipping & handling cost is not included in exchange value - merchandise value only is considered.

Each piece is packed for maximum protection during transit, & all packages are insured, contact your local Post Office to file a claim for any breakage. Replacement by me is at my own discretion - picture proof is required that breakage occurred due to insufficient packaging. Damage due to carrier mishandling must be handled through the carrier insurance claim process.

I will work with my customers towards satisfaction; replacements and/or exchanges are at my own discretion.

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Please be aware that no item in my store can ship by ENVELOPE - so when you are checking out, contact me in advance to ensure that you are selecting the correct BOX size in order for shipping to calculate correctly to be sure checkout cost is accurate.  If you choose the incorrect box size you will be responsible for any additional postage costs.  My email is [email protected] or by phone/text 612-845-0898.

I apologize in advance for any inconvenience. Thanks for your patience & understanding!