Exchange and Return Policy
ALL SALES ARE FINAL - EXCHANGES FOR NEW & UNUSED MERCHANDISE ONLY - ORIGINAL RECEIPT REQUIRED - NO CASH BACK. EVEN EXCHANGE ONLY (OR MAY EXCHANGE FOR GREATER VALUE AND PAY DIFFERENCE IN PRICE AND TAXES).Â
EXCHANGES ARE WITHIN 30 DAYS FROM THE DATE OF PURCHASE ONLY, THEREAFTER NO RETURNS/EXCHANGES ARE ACCEPTED.Â
EMAIL PRE-AUTHORIZATION OF RETURN FOR EXCHANGE REQUIRED FOR ONLINE PURCHASES. RETURNS WITHOUT PRE-AUTHORIZATION FORFEIT THE RIGHT TO EXCHANGE, IF MERCHANDISE IS RETURNED WITHOUT EMAIL PRE-AUTHORIZATION YOU MAY PAY THE POSTAGE BACK TO YOU, OR CHOOSE TO FORFEIT THE MERCHANDISE.
Shipping and handling are non-refundable. Shipping & handling costs for exchanges or replacements are at the cost of the buyer. Shipping & handling cost is not included in exchange value - merchandise value only is considered.
Each piece is packed for maximum protection during transit, & all packages are insured, contact your local Post Office to file a claim for any breakage. Replacement by me is at my own discretion - picture proof is required that breakage occurred due to insufficient packaging. Damage due to carrier mishandling must be handled through the carrier insurance claim process.
My receipts are clearly marked as ALL SALES FINAL - EXCHANGES ONLY IF ITEM IS NEW AND UNUSED - ORIGINAL RECEIPT REQUIRED. Exchange value excludes the non-refundable cost of shipping & handling and taxes. Exchange only within 30 days of the date on the original receipt.
I will work with my customers towards satisfaction, replacements, and exchanges are at my own discretion.
Thank you.